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Madame was an Oscar-winning actress. She had starred in some of
Americas most beloved films. And I would soon know her personally.
Privately. Under the roof of her Parisian home, she would teach
me lessons no book ever could. I was to become her Personal Assistant.
Its not a job listing you could ever find on
Monster.com, thats for sure. So how did I find myself the
secretary to an octogenarian Academy Award-winner, 4,000 miles from
home?
Like many ex-patriot work situations, the opportunity
presented itself through word of mouth. I had just resigned from
my post with a French financial group, and my roommate Sarah, a
fellow American abroad who held the job herself for a year, announced
her decision to return to the U.S.. She asked if I would care to
replace her as Madames assistant. Already captivated by Madame
through Sarahs outrageous tales, I didnt have to think
twice before responding. Oui! Sign me up! The timing was
perfect.
On my first day, I arrived at Madames four-story
hôtel particulier, nestled on a quiet street in Paris
chic 16th arrondissement. Sarah met me at the door, led me through
the marble-floor entryway and up the red-carpeted staircase to Madames
boudoir. And there she was, her white hair swept back, pearl necklace
and Ferragamos. Madame clasped my hands in hers and greeted me with
perhaps the warmest smile I had ever known. "So good
to see you, Laura."
Being her personal assistant would mean more than
tending to administrative needs. It would involve understanding
the nuances of her character, training myself to predict her thoughts
and building a relationship with her that stretched beyond the office
(which was, in fact, a converted master bedroom in her house).
I knew that no two personal assistant jobs were the
same, but this one proved particularly exceptional. Madame - as
all members of her staff referred to her -
drank a demi-bouteille of champagne every evening
at 6 p.m. She had the walls of her library repainted five times
until she was satisfied with just the right shade of blue. She spoke
of her "favorite century" - the 18th - with a fondness
most apply to a favorite TV show or music group. And our days were
often peppered with first-hand stories of escapades with Bette Davis
or Jimmy Stewart.
As in every personal assistant position, the individual
tasks required were varied and often difficult, with no written
formula or precedent for many of them. I grew to love Madames
challenges, for in addition to typing she often presented me with
projects that were so obscure I came to cherish them as valuable
exercises. She encouraged and reinforced my belief that, with patience
and perseverance, every problem has a solution.
My first official assignment was to photocopy Madames
genealogy documents an oversized assemblage of fragile, yellowed
pages secured in a linen binding. Because of the books large
dimensions, locating an establishment with a scanner or photocopier
of adequate size proved nearly impossible. I phoned over 15 copy
shops in every district of Paris and was told repeatedly that the
machine required for the job simply did not exist.
"We will find a way; we just have to!" Madame
persisted. She was always careful to include herself in the mission,
but I knew better: there was no we about it; I would
find a way.
And when I eventually did pull it off, we were
both elated. From that point forward Madame affectionately referred
to me as her Velvet Tiger, "Tenacious you are, yet as gentle
as a little lamb".
Still, my primary duty was typing Madames correspondence.
As a golden-era film favorite, the actress still received bags of
fan mail, and spent her days carefully replying to each letter.
She would dictate while I typed on her antiquated word processor.
The machine itself spoke volumes about Madames
philosophy on life: Efficiency is not the priority; it is the quality
of the end result. That has stuck with me. "If I dont
carry out each task to the best of my ability, then whats
the point?" she once said. And she was a perfectionist, which
meant detailed sometimes tedious work for me.
"I do not have a firm grasp on the scriptures
meaning," she said to me. In hopes that varying phraseologies
would provide clarification, she asked me to procure four different
Biblical translations. When this tactic did not prove helpful, Madame
requested that I arrange a consultation with her pastor, who could,
hopefully, provide some insight. "How can I communicate these
words to the congregation if I dont understand their
context?" she sighed.
And she loved words, which gave me a newfound appreciation
for correspondence. She was a master of the English language. Her
verbiage and eloquence were of another era, her grammar impeccable.
She labored over each letter she crafted, editing and re-editing
for hours, sometimes days. As I diligently typed and re-typed the
countless drafts, I learned the lost art of letter writing.
Madame saw beauty and value in every object - and
in every person. Through her example I began to do the same. When
a friend sent her a teddy bear at Christmas, I saw a cheap, Hallmark-variety
stuffed animal. In her eyes, it was a cherished keepsake.
"I am beguiled by this delightful little creature,"
she dictated to me, examining the bears features through bifocals.
"With its fur-trimmed bonnet and cloak, its red velvet skirt,
its lace-trimmed pantelettes, and its ermine muff bedecked with
a sprig of holly. How kind you are to have sent it to me and with
what a delightful companion you have provided me."
She was a woman of her word in all matters, giving
new meaning to sincerity. Once, after nearly a year had passed since
the arrival of a fruitcake gift, Madame finally put pen to paper,
apologizing for her long-overdue thank-you letter. But she could
not, in good conscience, thank the sender for his delicious confection
until she had actually partaken of it. So, sample it we did, both
of us secretly relieved that the now 10-month-old cake was still,
remarkably, quite good.
I quietly found myself reflecting back on the many
thank-you notes I had written in my own personal life, often sent
with a spirit of obligation. Through her example, Madame taught
me graciousness.
After 14 months with Madame, these qualities were
part of my own. Knowing and working with her had enriched my life,
my being. But the 4,000 mile separation from my family and friends
was taking its toll. I felt it was time to leave her, leave Paris
and return to the U.S.
On my last day, at 6 p.m., Madame invited me into
her boudoir. She handed me a crystal flute, and we shared a demi-bouteille
of champagne. As we toasted, I reflected
back on my tenure with her. Working as Madames personal assistant
proved challenging, rewarding and often humorous. Over the course
of that year, I heard personal accounts of life during Hollywoods
Golden Age, of behind-the-set romances, rifts and other insider
gossip. But those stories, fascinating as they were, paled in comparison
to Madame herself, who was simply mesmerizing.
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